apartment therapy changing the world, one room at a time

ok that's cute. not cute enough to get me to pay those prices, but cute.

speaking of Land of Nod, I've just declared to never shop with them again.

I ordered 2 items, both of which were shabbily made, emailed customer service the day I got the shipment, never got a response, finally called them, and when I kindly told them I was unhappy with my purchases they offered to "review them" after I sent the items back on my dime and if they were return worthy they'd issue a credit and it not, the items would be sent back to me... Not exactly what I thought would happen after spending $200. The stroller wasn't what we thought it was (one can only find out by testing it out though) and the sleep sack's zipper didn't work, although I didn't get to find out until my 7 month old woke up twisted in it. I literally walked the stroller around the deadend (less than 1/4 mile) and then emailed them immediately that it was flimsy and not what we expected.

Not a great experience, not happy about having an Uppababy G-Luxe (black on black) that I paid $160 for and have no use for. I will go back to my mantra of shopping local, however more expensive it is. I'm sure given the economy and how tough sales are these days a local store would have at least worked with me on it. It's not as if I was a raging b*tch about it, or even close.

end of rant.

sorry to hear about your bad CS story, mellow yellow -- i've had only positive experiences with land of nod.

all that to say, the LON website is one of my favorites... totally inspirational, cute, and witty. Thanks for the knock-knock joke tip. More to add to our 4 year old's repertoire....he likes to make them up (knock knock, who's there, chicken, chicken who, chicken at the farm who likes to eat some corn with the cows.)

I always appreciate a little humor with my shopping. I like how their catalog has lots of asides and little "winks" to it, as well. They have a very friendly voice.